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Back to Basics
Rekindle Passion - It All Starts With You ~ 2 Hour
Making Good Impressions (Nonverbal Communication) ~ 2 Hours
Technology Communication ~ 2 Hours
Improving Customer & Employee Satisfaction
Conflict Management for Leadership - 2 ~ Hours
Conflict Management for Employees ~ 2 Hours
The Code of Conduct – Linking HCAHPS to Performance Standards ~ 1 to 3 Hour Program
Service Recovery - Winning Customers for Life ~ 1 Hours
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