“Mary’s style of presenting customer service issues makes the employees enthusiastic about utilizing the tools and techniques that she shares with them. She exudes confidence in the topics she presents along with real-life examples in using the strategies that are shared.  Her aura is one of warmth, love and acceptance.  She brightens the room when she enters and has the unusual talent of being able to discuss a serious topic in a light-hearted manner without decreasing its significance.”

                                                                                                Teresita, Vice President of Nursing
                                                                                                Terrebonne General Medical Center

“Mary has done a fantastic job transforming the minds of our new employees.  Her passion for excellent customer service is infectious and inspiring.”

                                                                                               Rachel, Staff Development Director
                                                                                               Terrebonne General Medical Center

"Mary delivers high quality, engaging trainings that our employees enjoy and consistently ask for more. She exceeds our expectations. Her passion, spirit, and enthusiasm helps our organization to produce employees who are committed to the mission of providing exceptional and compassionate healthcare."                     
                                                                                              Diane Yeates, Chief Operations Officer
                                                                                              Terrebonne General Medical Center

“Thank you so much for being a part of our leadership program!  I feel like you’re a very important part of the team.”


                                                                                             Sharon Graves, Woman’s Hospital, Baton Rouge, La.


“Thank you! Thank you! Thank you! I absolutely loved your presentation.”

                                                                                               Ali Tabor, University of San Francisco


“Mary was an amazing speaker.  She kept me fully engaged from beginning to end.”

                                                                                               Louisiana Hospital Association Leadership Development Institute Participant


“Mary Chauvin’s presentation was great, fun, and very enjoyable. I learned valuable techniques to bring back to my organization.”
                                                                                               Louisiana Hospital Association Leadership Development Institute Participant


“WOW!  What a way to start the morning.  I think I will be smiling all day.  Great job as usual!”

                                                                                       Marie Morris, Senior Vice President
                                                                                       Synergy Bank

“Thank you for the class this morning.  It certainly exceeded my expectations and was well received by everyone.”

                                                                                       Doug Hemstreet, Design Control Manager
                                                                                       K&B Machine Works, LLC

"We received a glowing recommendation on Mary's services. With this recommendation in mind, I knew we would get a high quality product, and the presentation today not only met but exceeded our expectations."

                                                                                       Jennifer, Assistant Library Director

Participant Ratings Consistently in the Top 90% for “Overall Program Effectiveness”

Young Adults

"Your program was informative, insightful, inspirational, spiritual, humorous, and very captivating."

                                                                                                Debbie Womack, Development Director
                                                                                                St. Francis de Sales School